Rula Therapist Help Center home page
Rula provider portal

Telehealth & Virtual Appointments

Everything you need to run successful virtual sessions, including telehealth workflows, Zoom guidance, and common telehealth issues. Use this section for setup, best practices, and troubleshooting.

  • Using closed captioning on Zoom
  • Resending telehealth links from the Rula provider portal
  • Zoom appointments ending after 40 minutes
  • Merging calls on your phone
  • My client didn't receive the Zoom link
  • How you can get paid when using another video platform
  • Getting started with Zoom
  • Upgrading Zoom to the latest version
  • Telehealth link not working? How to quickly move your telehealth session to another platform
  • Setting a Rula-branded Zoom background
  • Starting a telehealth session from the Rula provider portal
  • Admitting clients to a telehealth session in Zoom
  • Ending a telehealth session in Zoom
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