Overview
Some therapists and/or clients may benefit from using closed captioning while meeting via Zoom. Enabling this feature will provide subtitles for video conferencing for users who require that accessibility option.
Step-by-step guidance
To enable automated captioning for meetings or webinars you host:
- Navigate to https://zoom.us/ and sign in to the Zoom web portal.
- In the navigation menu, click Settings.
- Click the Meeting tab.
- Under In Meeting (Advanced), click the Automated captions toggle to enable or disable it.
- If a verification dialog appears, click Enable or Disable to verify the change.
Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
- (Optional) Click the pencil icon to select which languages you want to be available for captioning.
- (Optional) Click the Allow only the following users to enable captions for the meeting checkbox, then choose to give caption enablement to the Host or Host and Co-host.
- Click Save to confirm any changes.