Provider portal videos

This article contains all videos and articles related to the Rula provider portal. Navigate to the desired topic by using the menu on the right side of the page. If the topic has a video component, the video will be displayed under the section title, with the article linked underneath. If the topic does not have a video, the articles for the topic will be listed under the section title.

Getting Started - Video Demonstration

Note: We're now Rula! You may still hear Path in our videos from time to time and we appreciate your patience while we continue to update our content to align with our new name. Additionally, this video only applies to telehealth and not in-person appointments.

Setting up your portal account

Setting up your Rula provider portal account

Logging in

Setting up 2 factor authentication (desktop)

Setting up 2-factor authentication (2FA)

Setting up 2 factor authentication (iOS)

Setting up 2-factor authentication (2FA)

Setting up 2 factor authentication (Android)

Setting up 2-factor authentication (2FA)

 

My Schedule

Managing your start date

Updating your start date in the Rula provider portal

Joining telehealth sessions

Starting a telehealth session from the Rula provider portal

Admitting clients to a telehealth session

Ending a telehealth session

Adding availability for new clients

Editing/removing new client availability

Adding availability for new clients in the Rula provider portal

Managing your calendar blocks

Creating calendar blocks in the Rula provider portal

Scheduling tab overview

Managing your schedule in the Rula provider portal

Canceling appointments

Managing Cancellations, Deletions, and Missed Appointments in the Rula Provider Portal

Modifying appointments

Rescheduling appointments in the Rula Provider Portal

Create an appointment

Creating appointments in the Rula provider portal

My Messages

Messaging clients in the Rula provider portal

My Clients

Client Roster

Viewing your client roster in the Rula provider portal

Client Charts

Accessing your client's charts in the Rula Provider portal

Viewing notes and documents for your clients in the Rula provider portal

Overview of client charts in the Rula provider portal

Viewing your client's measures surveys in the Rula provider portal

My Practice

Managing your practice settings in the provider portal

Accepting new clients

Updating your new client intake settings in the Rula provider portal

Updating client preferences

Updating your client preferences in the Rula provider portal

Updating weekly new client limit

Updating your weekly new client limit in the Rula provider portal

Updating desired caseload

Updating your desired caseload in the Rula provider portal

My Profile

Updating your provider profile information

Update Provider Profile Information

View your practice details

Viewing your accepted insurance plans in the Rula provider portal

Clinical Documentation

Session notes

Creating and signing a session note in the Rula provider portal

Completing unfinished or saved notes in the Rula provider portal

Adding an addendum to a signed note in the Rula provider portal

Viewing signed notes in the Rula provider portal

Clinical Plans

Updating a treatment plan in the Rula provider portal

Adding or updating a safety plan in the Rula provider portal

Adding a risk assessment to a note in the Rula provider portal

Missed Appointment Note

 

Completing a missed appointment note in the Rula provider portal

Other Notes

 

Completing a discharge note in the Rula provider portal

 

 

Troubleshooting

Using your secret key

Updated

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