The Client preferences section in the Rula provider portal allows you to manage settings that define which clients you are matched with. In this section, you are able to:
Select the types of sessions you offer, including individual, couples, and family therapy.
Indicate which age groups of minors they are open to seeing (ages 5–7, 8–12, or 13–17).
Choose whether to receive client referrals through Employee Assistance Programs (EAPs).
These preferences determine how client matches are assigned in the Rula system.
Guided Steps: How to update your client preferences
To change your client preferences:
- Go to the Profile tab and click the Client preferences section at the top of the page.
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Click Edit in the upper-right corner of the My client preferences tile.
- Select the therapy types you would like to offer.
- Choose from the following options: Individual, Couples, and Family therapy.
- Select the age groups of minors you are willing to see.
- Choose from the following options: Ages 13-17, Ages 8-12, and Ages 5-7.
- Note: Ages 18+ is automatically selected and required for all providers.
- Choose from the following options: Ages 13-17, Ages 8-12, and Ages 5-7.
- Once your client preferences are set, click Save.
Additional Resources
- Updating your accepting new clients status - Detailed steps on how to update your accepting new clients status in the Rula provider portal.
- Updating your weekly new client limit - Detailed steps on how to increase or decrease your weekly new client limit in the Rula provider portal.
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