FAQs

Below are the most commonly asked questions by new and experienced therapists, as well as links to help center articles with answers.

Getting Started

Troubleshooting

Scheduling, Caseload, and Matching

Care Coordination

Insurance & Credentialing 

  • How will I know if a client's insurance is covered and the number of sessions they have?
  • What are your billing and insurance policies?
  • Can you provide me with more information on CAQH?
  • What Professional Liability Carriers does Rula Recommend?

    • While Rula cannot recommend a liability carrier we do see several used by our contracted therapists. Such as the following listed:

      • CPH and Associates

      • HPSO

      • Liberty Mutual

      • Nexus Insurance Services

Please research each one and select what fits your needs!

Payment

Clinical Questions

 

Additional Resources

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