Updating your external profiles

This article includes instructions on how to make updates to your Rula therapist profile via the Rula provider portal and how to request updates to sections not available in the portal.


Making updates to your Rula profile

Therapists can log into the Rula provider portal to update their client-facing profile information.

Note: Currently, therapists can only edit the sections marked My identity and My specialties. For all other profile sections, you'll need to request profile updates.

Please review this article to learn more about how to update the sections mentioned above Updating your provider profile in the Rula provider portal for better client matches.

Requesting profile updates

Updating your bio and headshot
You can't update your own bio and headshot. If you would like to request any changes, please fill out this form.

  • Rula profile do's and don'ts: To see our helpful guide about creating a great bio and headshot, please download the PDF link at the bottom of this article.
  • Please view our Rula Headshot Guide for tips on taking a great picture
    • If you would like to use our virtual headshot studio to take a new photo, please visit this link.

Adding additional licenses/credentials to your profiles

Other updates related to your profiles

Create your Psychology Today or ZocDoc profile

If you did not select profile creation during onboarding and would like a Psychology Today or ZocDoc profile, please email profiles@rula.com to update your marketing preferences. 

Our goal is to market therapists at Rula to prospective clients most effectively. We may use all, some, or none of the marketing channels available depending on profile effectiveness, but we also may deactivate these profiles if we believe that they are not showcasing therapists as intended. Don't worry, if you need more clients, we will take appropriate steps to fill your caseload.

How long does it take for profile updates to go live?

  • Rula profile updates are generally live on your profile within 1 business day.
  • Psychology Today and ZocDoc profile updates may take 1-2 weeks to complete.

If you are outside the expected update timeframe and still do not see your changes reflected, please contact us at profiles@rula.com.

Removing your profile

To remove your ZocDoc or Psychology Today profile, please email us at profiles@rula.com

 

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