Stuck on a tough case? Need a refresher on best practices? Rula's got your back! Rula's Clinical Quality Specialists are fellow licensed therapists who offer support to help you grow professionally and provide exceptional care to your clients. Connect with our team through office hours, case consultations, and care reviews. We're here to answer questions, clarify best practices, and collaborate on practice management strategies. Need more support? We're just an email away at quality@rula.com
Documentation Support Hour
Sharpen your clinical documentation skills! This monthly group tackles common challenges like meeting medical necessity, avoiding audit flags, and writing efficient, high-quality notes. Join us on the first three Mondays of the month for focused discussions and support.
- Every first and third Monday 10:00 am PT (1 pm ET)
- Every second Monday 1:00 pm PT (4 pm ET)
Links to all sessions are available in the Therapist Events Calendar
Clinical Support Hour
Get expert guidance! Our clinical care drop-in sessions are open to all Rula therapists. Ask any question – documentation, medical necessity, ethics, practice management – our team is here to support you.
- Every Tuesday 12:00 pm PT (3:00 pm ET)
- Every Thursday 8:00 am PT (11:00 am ET)
Links to all sessions are available in the Therapist Events Calendar
Case Consultation Sessions
Get peer support & case feedback! Share de-identified clinical cases in our drop-in session. Get fresh ideas, brainstorm strategies, and learn from your Rula colleagues. Feel free to just listen and offer support too.
- Every Thursday 12:00 pm PT (3:00 pm ET)
- Every 1st Tuesday of the month 8:00 am PT (11:00 am ET)
- Every 3rd Friday of the month 12:00 pm PT (3:00 pm ET)
- Every 4th Wednesday of the month 10:00 am PT (1:00 pm ET)
Links to all sessions are available in the Therapist Events Calendar
High-Risk Case Consultation Sessions
Need help with a risky case? Join our targeted drop-in session. Share de-identified cases involving risk management or crisis situations and get support from your Rula colleagues.
- Every 3rd Tuesday of the month at 11:00 am PT (2:00 pm ET)
Links to all sessions are available in the Therapist Events Calendar
Supporting Patient Safety Sessions
What actions are required during a client crisis? What do my licensure regulations say? What are Rula's expectations? Though providers are required to have 24/7 crisis plans, many struggle to implement them in their practice. This support group complements the High-Risk Consultation Group, with an emphasis on information, resources, and clarifying therapists' scope in client crisis management.
- Every 1st and 3rd Monday of the month at 1:00 pm PT (4:00 pm ET)
Links to all sessions are available in the Therapist Events Calendar
Focused Case Consultation Sessions
Learn & share on a new topic each month! Our clinical drop-in dives into a different subject with a quick lesson, followed by peer case consultations. Bring relevant de-identified cases to discuss! Find the monthly topic on the therapist events calendar.
- Every last Monday of the month at 1:00 pm PT (4:00 ET)
Links to all sessions are available in the Therapist Events Calendar
Case Consultation with our Clinical Quality Specialists
Receive one-on-one guidance & direction! Our Clinical Quality Specialists provide support from fellow licensed therapists through individual consultations on any clinical issues that arise during sessions. Clinical consultations are part of Rula's investment in provider growth and development. They also allow us to learn from your experiences, fostering continuous improvement for the network. If you would like to connect with a Clinical Quality Specialist complete this form.
Demystifying the Clinical Care Review (CCR) Process
Looking for guidance on the CCR process? This session covers the purpose and importance of CCRs at Rula (CA therapists credentialed with Kaiser only*), how the CCR process supports therapists in delivering ongoing care, the role of Clinical Care Reviewers in determining medical necessity, insights into the CCR process, and answers to common questions.
- Every 3rd Wednesday of the month at 12:30 pm PT (3:30 ET)
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*Please only join if you’re a therapist in CA and credentialed to receive clients insured with Kaiser |
Links to all sessions are available in the Therapist Events Calendar