At Rula, our goal for therapists is autonomy without isolation. This goal was born out of the recognition that even in independent private practice, it’s still important that you have access to timely and reliable support from fellow licensed therapists who are available to help you thrive in your clinical work and provide the highest quality of care. So who are these fellow licensed therapists?
Clinical Quality Specialists
Our Clinical Quality Specialists (CQS’s) are a go-to resource for therapists, offering guidance and direction on clinical issues that arise in telehealth practice. CQS’s are engaged in identifying knowledge and practice gaps based on quality indicators, delivering educational resources and offering both individual and group peer consultation and support to Rula network providers. Opportunities to engage in clinical consultation is part of Rula’s investment in provider growth and development. We also use this as an opportunity for us to learn from you. All of these events can be found on the Therapist Events Calendar. Meet the CQS team below!
Lolly Coleman, LMFT - Clinical Quality Specialist Manager (she/her)
As the Clinical Quality Specialist Manager, Lolly provides support and guidance to Rula’s Clinical Quality Specialists, and works directly with therapists, offering clinical best practice knowledge, ethical considerations, documentation strategy, and administrative tools. Lolly joined Rula with over 15 years of experience in the mental health field. She is a practicing therapist and has operated her own private practice for the past 9 years. Lolly has clinical experience with numerous populations and has specific specialty in: anxiety, depression, self-harm, geriatrics including dementia, and autism. She has spent a large portion of her career in the telehealth space and brings a deep understanding of the nuances to providing virtual care.
Shakirra Jones, LPC, LMHC - Clinical Quality Specialist (she/her)
As a Clinical Quality Specialist, Shakirra takes a collaborative, solution-focused, strengths-based approach to helping providers address quality gaps and improve their virtual private practice. Shakirra has over 8 years of clinical experience. She has practiced in various settings including crisis intervention, community mental health, substance abuse treatment, and higher education leadership.
Adrienne Mocogni, LCSW - Clinical Quality Specialist (she/her)
As a Clinical Quality Specialist at Rula, Adrienne serves as a valuable support to therapists, providing guidance and direction on clinical matters that may arise in telehealth practice. She actively pinpoints knowledge and practice gaps by assessing quality indicators, creating supportive coaching plans, educational resources, and offering peer consultation to Path network providers. Adrienne has over 10 years experience in the mental health field. Her practice spans diverse settings such as hospitals, nursing homes, and telehealth companies. She brings valuable expertise in working with clients facing challenges related to anxiety, depression, and ADHD.
Micaela Gonzalez, LMFT - Clinical Quality Specialist (she/her)
In her role as a Clinical Quality Specialist, Micaela can offer consultation on clinical matters such as peer case consultation, documentation and medical necessity, and can offer therapists collaborative and personalized support in meeting quality indicators of best practices and clinical outcomes. Micaela has 10 years of experience in the mental health field with a specialization in working with clients with mental health and substance use disorders. She is well-versed in virtual and startup settings, as well as providing consultation to mental health providers to ensure high-quality care is delivered to those in need.
Additional Clinical Quality Team Members
Ash Duncan, LCSW, AASW, CFSW - Clinical Quality Associate (she/her)
As a Clinical Quality Associate, Ash leads response to support tickets about clinical care, as well as works cross-functionally with teams across Rula to address quality of care concerns, and develop policies that enhance the experience of our patients, providers, and insurance partners. Ash has over 10 years of experience working in a variety of mental health settings, including a nationally recognized inpatient/outpatient substance use treatment center, child welfare, a drop-in center for LGBTQIA+ youth, and at a start-up that provided behavioral finance coaching to clients. Most recently, she spent several years as a telehealth-only provider at her own private practice, specializing in working within the LGBTQIA+ communities and with individuals struggling with complex trauma, substance use, and chronic suicidality.
Sarah Dardick, LPCC, LMFT - Clinical Quality Documentation Specialist (they/she)
As a Clinical Quality Documentation Specialist, Sarah is involved in Path’s Quality Improvement projects, particularly around documentation standards. They host the nearly weekly Documentation Support Hour, conduct peer reviews of provider documentation, and develop strategies to improve provider’s experience around documentation. Sarah takes pride in being approachable and making clinical documentation less stressful. Sarah has over 9 years of experience as a therapist in the San Francisco shelter system, ICM, dementia care, and private practice settings. They have held quality and direct care roles in both community mental health and private practice settings, and worked as a peer educator/counselor for over a decade prior to becoming a therapist. Sarah specializes in men’s mental health, trauma, LGBTQ+ and ENM. They primarily use Narrative Therapy and EMDR in their work, and are constantly looking for creative ways to adapt both to telehealth.
Vanessa Barrientes, MA, LPC - Clinical Care Review Manager (she/her)
As Rula’s Clinical Care Review Manager, Vanessa helps manage the Care Coordination Team as well as the Clinical Care Review process. Vanessa has well over 15 years of experience in forensic behavioral health and wrap around care services to include: case management, intakes, and professional counseling within community mental health, hospital, and start-up companies. She is passionate about being a part of a clinical team that focuses on quality and truly takes time to ensure continuity of care for our clients.
Greg Hale, PsyD - Sr. Manager of Patient Safety (he/him)
Dr. Hale has been a mental health clinician for over 30 years, working in both clinical and administrative mental healthcare roles, including diverse settings and diagnostic focus. Having a passion for patient safety and clinical risk in telemental healthcare, Dr. Hale is the Senior Manager of Patient Safety at Rula. His role includes oversight of the patient safety clinical risk programs, with emphasis upon ensuring the highest level of patient safety and provider support. He holds a PsyD and M.A. in Psychology, B.S. dual degrees in Psychology and Business Management, with undergraduate degrees in aerospace technology and management. He is a Licensed Mental Health Counselor, patient safety clinical risk manager, forensic evaluator, PTSD expert, US military veteran, and licensed pilot.
Case Consultation with our Clinical Quality Specialists
Receive one-on-one guidance & direction! Clinical consultations are part of Rula's investment in provider growth and development. They also allow us to learn from your experiences, fostering continuous improvement for the network. If you would like to connect with a Clinical Quality Specialist complete this form.
Our Clinical Quality team is always here to support you and your practice! If you have clinical care questions or feedback, please email us at quality@rula.com.