Supporting Clients Who Use Substances: A Collaborative Guide for Outpatient Therapists

Substance use shows up in many therapy spaces—often quietly, often layered beneath trauma, chronic stress, or attempts to cope. It’s understandable that many therapists feel uncertain about how to respond. Questions like “Is this still within my scope?” or “Should I refer this out?” are common—and valid.

But avoiding these conversations or referring out at the first mention of use can unintentionally create barriers to care. It may reduce their motivation to remain in care, fracture trust, or interrupt treatment that could be safely and effectively delivered in an outpatient setting. Additionally, it can reinforce stigma. Stigma is a clinical barrier, and many clients expect judgment or disconnection when they disclose substance use. Your openness, tone, and willingness to use person-first language help create a space where their full story- including their use- feels welcome and safe to explore.

Engaging clients in discussions about substance use is not only likely within your scope—it’s part of whole-person, trauma-informed care. You don’t need to be an addiction specialist to assess use, support safer behavior, or respond to risk. You just need the right tools, structure, and mindset.

This guide offers a clear, compassionate framework to help you:

  • Screen and talk about substance use confidently
  • Understand risk, motivation, and readiness
  • Know when to refer
  • Document with clarity and care

Substance Use Is a Spectrum

Clients use substances for different reasons and in different ways. Not all use is risky, disordered, or incompatible with outpatient care.

CategoryExamplesWhy It Matters
AlcoholBeer, wine, liquorCommon and normalized; often linked to depression or suicide risk
CannabisMarijuana, THC vapes, ediblesUsed for sleep/anxiety, but may worsen motivation or dissociation
StimulantsCocaine, meth, non-prescribed AdderallCan lead to impulsivity, psychosis, or cardiovascular stress
SedativesBenzos, sleep aidsRisk of overdose or dangerous withdrawal
OpioidsHeroin, fentanyl, oxycodoneHigh risk of fatal overdose, even at low doses
HallucinogensLSD, mushrooms, ketamineMay destabilize trauma or mood
InhalantsWhippets, solventsHigh neurological and medical risk, often overlooked
NicotineVapes, cigarettesLegal but impacts stress response and relapse patterns
CaffeineCoffee, energy drinksExcessive use may increase anxiety and sleep disruption

Reducing Stigma, Increasing Engagement

Motivational Interviewing is an evidence-based approach that helps clients explore their own reasons for change. It’s especially effective for substance use because it honors ambivalence.

You’re likely already using MI skills:

  • Open questions: “What do you like about it? What worries you?”
  • Reflections: “It sounds like you’re feeling torn.”
  • Affirmations: “You’ve thought a lot about how this affects your life.”
  • Summaries: “Here’s what I’m hearing—part of you relies on it, and part of you wants to try something different.”

Change Is a Process: Ambivalence and the Stages of Change

Ambivalence is normal—not a sign of resistance. Most clients feel conflicted about their substance use, especially when it helps them cope.

Use the Stages of Change model to guide your approach:

StageWhat You Might HearTherapist Focus
Precontemplation“I don’t think it’s a problem.”Build trust, validate their experience, explore context
Contemplation“It’s not ideal, but I’m not ready to stop.”Reflect ambivalence, explore values and impact
Preparation“I want to cut back.”Set realistic goals, co-create safety strategies
Action“I’ve started making changes.”Reinforce success, develop coping tools, monitor risk
Maintenance“It’s been months since I used.”Celebrate growth, support relapse prevention, plan for stressors

Your role isn’t to move the client forward—it’s to walk with them, wherever they are.

Assessment: Explore the Full Picture

Move beyond “yes/no” answers to understand substance use in context.

DomainExplore
HistoryPast use, legal issues, previous treatment
Current UseWhat, how much, how often, in what setting
ImpactHow does use affect mood, work, relationships, health, therapy?
MotivationDo they want change? What are they curious about?
RiskDUI, unsafe sex, suicidal thoughts while using, mixing substances, overdose risk, impulsivity
Protective FactorsSupport system, goals, coping tools, values

Withdrawal and Medical Risk

Some clients may experience dangerous withdrawal symptoms, especially from alcohol, benzos, and opioids.

SubstanceRisk LevelWithdrawal Symptoms
AlcoholHighTremors, seizures, hallucinations; can result in death
BenzosHighPanic, insomnia, seizures; can result in death
OpioidsModerateNausea, chills, cravings
StimulantsLowDepression, fatigue
Cannabis/Nicotine/CaffeineLowIrritability, cravings, sleep issues

Refer to detox if:

  • Client reports withdrawal symptoms (e.g., seizures, hallucinations)
  • Daily use of alcohol or benzos
  • Client wants to stop but fears stopping alone

Detox is a medical intervention targeting short-term stabilization; it is not therapy. Many clients return to outpatient therapy afterward.

Harm Reduction and Abstinence: Both Are Valid Goals

Not all clients want to stop completely. Many benefit from reducing harm first, by using differently, less often, or with more awareness.

Harm ReductionAbstinence
Cut back graduallyCease all use
Avoid mixing or using aloneEngage in recovery programs
Plan for safer environmentsMaintain total sobriety
Carry naloxoneUse medication to assist with abstinence or detox programs

Ask:

  • “What feels like a manageable change?”
  • “What would safer use look like for you?”
  • “What are you not ready to change yet?”

Risk Level and Referral Guidance

LevelIndicatorsRecommended Action
LowInfrequent use, high insight, no impairmentContinue outpatient care and explore relationship to use. Document use and protective factors.
ModerateRegular use, some impairment or riskIn addition to above, consider: Increase support. Explore harm reduction. Safety plan. Consult as needed.
HighDaily or binge use, withdrawal symptoms, limited insight, safety concernsIn addition to above, consider: Refer to IOP, PHP, detox, or psychiatry. 

Final Thoughts

Substance use doesn’t disqualify a client from therapy. In fact, therapy may be the one place they feel safe enough to talk about it honestly.

You don’t need to be perfect. You just need to be present, collaborative, and clinically grounded. This work is within your scope—and it matters.

Need support with a high-risk case? Rula’s Patient Safety team is here to help.

Updated

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