Making Real-Time Referrals
We recognize that sometimes providers want to make referrals for their patients in-session. To support this need, we’ve created a Resource Navigator that will help you filter available options for Higher Levels of Care (HLOC) and Adjunct Services. This list is designed to assist you in identifying suitable programs for your patients based on clinical needs, insurance coverage, and location in real-time.
Important: Never send this resource directly to patients. Instead, share relevant information by providing a screenshot or sending relevant links to specific facilities found in the navigator.
Preferred Referral Partners
We’ve established relationships with several organizations to make it easy to send patients to programs that you can trust:
- Bend Health – Virtual and in-person mental health support for youth and families
- Minder Memory – Virtual neuropsychological evaluation options
- Charlie Health – Nationwide virtual and hybrid IOP and PHP programs for adolescents and young adults
- Discovery Behavioral Health – Comprehensive behavioral health treatment, including mental health, substance use, and eating disorder programs
Using Rula’s Resource Navigator
If you need something beyond what our preferred partners can offer, our comprehensive resource database allows you to search for facilities based on:
- Type of service (IOP, PHP, psychological testing, etc.)
- Specialization (OCD, substance abuse, eating disorder, etc.)
- State
- Insurance
This tool ensures you can quickly identify the best options for your patients based on their unique needs.
How to Share Information with Patients
Providers should never share direct access to the resource list with patients. Instead:
- Identify Suitable Options – Use filters to narrow down appropriate facilities
- Share Information – Copy and paste the information into a message, take a screenshot, or generate a PDF summary of the recommended options and provide it to the patient