Referring to In-Person Care

At Rula, our philosophy of care is that telehealth is appropriate for most people seeking outpatient care, however, we recognize there are sometimes exceptions to that. 

If you believe a client would be better served in an in-person environment, our care coordination team can provide outside resources from therapy platforms such as Psychology Today, Therapy Den, and others to assist the client in their search but cannot guarantee their continuity of care with an in-person provider. 

Consider an IOP or PHP referral if the client is high risk or their symptoms are more persistent and severe.

 

Important! Make sure you discuss, obtain, and document your client’s consent to be referred for in-person therapy or psychiatry services before completing the request and/or referral on their behalf.

 

Reasons we cannot guarantee continuity of care

Our team of care coordinators is unable to guarantee a smooth, warm handoff for in-person care due to the following limitations:

  • Location: While we try to ensure the in-person provider is within the requested distance, we cannot always guarantee this. 
  • Availability: Although one provider’s profile may show as having in-person availability, there are times when profiles have not been updated and they’re no longer accepting new or in-person clients.
  • Client Responsiveness: If the client is unresponsive to our shared list of providers (if available) and/or states* they want to stay within a telehealth setting.
*If a client states they do NOT want in-person and want to continue with telehealth care, Care Coordination will reach out to you and advise of this update so you can determine whether or not you'll continue care with this individual or rematch them to another Rula provider who can serve their specialty (if applicable).

 

In-Person Therapy Providers

To begin searching for in-person care, Care Coordinators utilize the following portals/platforms and directories to link clients with in-person care. To ensure your client’s continuity of care, we encourage you to do the same either while in session with your client or at a separate time. 

In-Person Psychiatry Providers

Searching for therapy providers in Psychology Today

Go HERE, and then:

 

  1. Choose the location of the client and their current/presenting issues:

 

  1. Select their insurance and any other preferences (i.e. gender, modalities, etc.)

 

 

  1. Search through the list of filtered therapists who show as accepting in-person

 

  1. Select 2-3 therapists (if available depending on location, preferences, etc.) and share with the client along with a link to the platform

 

Hello [Client Name]. 

 

I have filtered the links below to show therapists near your area and who accept your insurance:

Searching for therapy providers in Good Therapy

Go HERE, and then:

 

  1. Enter the client’s location

 

  1. Select their insurance and any other preferences (i.e. proximity, specialties, etc.)

 

 

  1. Select 2-3 therapists (if available depending on location, preferences, etc.) and share with the client along with a link to the platform

Searching for therapists in Therapy Den

Go HERE, and then:

 

  1. Enter the client’s location

 

  1. Select in-person and any other applicable filters

 

  1. Select 2-3 therapists (if available depending on location, preferences, etc.) and share with the client along with a link to the platform

Searching for psychiatry providers in Psychology Today

Go HERE, and then:

 

  1. Enter the client’s zip code/location and select “Psychiatrists”

 

  1. Select their insurance and any other preferences (i.e. gender, price, etc.)

 

 

  1. Search through the list of filtered therapists who show as accepting in-person

 

  1. Select 2-3 providers (if available depending on location, preferences, etc.) and share with the client along with a link to the platform

Example of Email to client

Hello [client Name]. 

 

I have filtered the links below to show therapists near your area and who accept your insurance:

Searching for psychiatry providers in Therapy Den

Go HERE, and then:

 

  1. Enter the client’s location
  2. Select the service as “Medication Management”

 

  1. Select in-person and any other applicable filters

 

  1. Select 2-3 providers (if available depending on location, preferences, etc.) and share with the client along with a link to the platform

Example of Email to client

Hello [client Name]. 

 

I have filtered the links below to show therapists near your area and who accept your insurance:

[links to provider page(s)]

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