Viewing signed notes in the Rula provider portal

In this article, we will review how to view a signed note within the Rula provider portal. Once the note is submitted, it cannot be edited. The signed note will generate a charge for the session and be billed to your client and/or their insurance. A separate charge slip is not required for notes in the provider portal.

You will see a $ reflected on the note to indicate a charge slip has been completed—this usually takes 1–2 hours to appear after signing a note, as we process the charge slip. Please note that a delay does not indicate an error or missing charge slip, unless this icon has not appeared after 24 hours.

Guided Steps

To view a signed note:

  1. Log into the provider portal
  2. Click on the Clients tab, located on the menu on the left side of the page
  3. Select the client you want to view the note for.
  4. To view the note, find the appointment card in the client chart and click View progress note. 

    Note: This wording will reflect the template or appointment type (progress note or Initial Assessment).
  5. The note will open within the client chart

Additional Resources

Updated

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