Checking your client's measures survey status and reminding clients to fill out incomplete surveys

All clients are sent a measurement-informed care (MIC) survey bundle 48 hours before their session. On the Schedule tab of the provider portal, you can see if your client has completed their measurement survey prior to their appointment. If not, you can also remind them to complete them from the client's chart within the portal.

Checking measurement-informed care survey completion status

You can see whether or not your client has completed their measurement-informed care survey bundle in the provider portal by clicking the appointment on the Schedule tab and looking under the section "Measurement survey." 

Note: This feature is available as soon as the survey is made available to your client 48 hours before the appointment.

Sending a reminder to your client

You can send a reminder to your client to complete their measurement-informed care survey bundle in the provider portal by going to the client's chart and then to the next appointment section.

Measurement survey remind (1).png

Clicking on the 'Remind' link will create a pre-filled message for that client on the Messages tab of the provider portal. You can then send this message.

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