Troubleshooting Tipalti Errors

This article provides answers to the common troubleshooting scenarios of changing/resetting your password and log in errors with Tipalti. 

How do I reset/change my password in Tipalti?

To reset your password, click "Forgot Password?" on the Log In page

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Then click Reset Password. You'll receive an email with instructions to follow to reset your password. 
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What should I do if I am locked out of Tipalti?

If you are locked out of Tipalti, please email and a Rula Payouts Associate will unlock your account.

How do I change my phone number where the 2 step verification code is sent for Tipalti?

Please email and a Rula Payouts Associate will reset the 2 step verification code allowing a new phone number to be entered.

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