Completing your registration with Wingspan

This article provides answers to common questions from therapists who have completed their registration with Wingspan and answers to questions you might have regarding logging in or updating your bank account information. 

Need help with the registration process? Watch this video to walk through how to register with Wingspan!

Where do I log in?

After completing the initial registration, you can log in by accessing the Wingspan login link.

Do I include Rula for the business name?

No, please use your tax identification number (TIN) - which may be your social security number (SSN) or employer identification number (EIN). Register as a Business (with an EIN) or an Individual (with an SSN). Not sure which? Check out this Wingspan article.

How do I update my address?

1. Log in to Wingspan
2. Navigate to the Account Settings page
3. Click the "personal information" tab from the menu
4. Next to "Personal address", click Edit
   
   

Updating your payout method or direct deposit

Updating payout method

1. Log in to Wingspan
2. Navigate to the Settings on the left-hand side. Select Payout and Payment Methods.
3. Click Edit/add payout methods

Adding a new payout method

1. Log in to Wingspan
2. Navigate to the Settings on the left-hand side. Select Payout and Payment Methods.
3. Click Add payout method
   
   
4. A new pop-up menu will appear. Select if you want a Standard payout (free) or an Instant payout (deducts a fee from the payment). Read more about instant payouts here. Click Continue. 
5. Choose a payout method. Click Continue. 
6. Follow the prompts to enter your card or account details.
7. Now, if you have multiple listed, you can choose a default payout method as well as add another if you like. 
8. Click Save changes. 

Updated August 11, 2025 16:00