Rula clients have access to their Rula patient portal where they can make changes to their personal information on file with us. Clients can update the following information in their Rula patient portal:
- Address and phone number
- Insurance information
- Credit card information
- View statements and receipts
Clients can access the Rula patient portal by following this link. They do not need to create a username or password to access the Rula patient portal.
Demographic information
If you have a client who needs to update their email address or any other demographic information please direct them to use the AI search bar in the Patient Help Center to get assistance. They can request a live Service Team member at any time.
You are not able to update this information on the patient's behalf.
Additional resources
- Client matching at Rula - An overview of the client's journey from initially seeking therapy to being expertly matched to a therapist such as yourself.
- Viewing your client roster - View your complete client roster including demographic information through the Rula provider portal.
- Accessing your client's charts - Step-by-step guide on viewing your clients profile.
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