Patient Rights and Responsibilities Policy

Policy: Patient Rights and Responsibilities

Policy Number: 306 Policy Section: Quality
Owner: Lolly Coleman Approved By: Doug Newton, MD, CMO
Effective Date: 7/1/2022 Date of Last Review: 3/24/23, 8/1/23, 12/20/25

SUD Specialty Group – CA, Mental Health Specialty Group, P.A., Mental Health Specialty Group NJ, PC, and Mental Health Specialty Group KS, P.A. (collectively, “Group”) contracts with Path, CCM, Inc. d/b/a Rula (“Rula”) for management and administrative support services. Each entity within the Group and Rula may be referenced herein as a Company and, collectively, as the Companies.

Policy Statement

This policy ensures that there is a process in place to provide all patients with access to their rights and responsibilities pursuant to participation with Rula. 

Applicability:

This policy applies to all team members. For purposes of this policy, the Companies’ team members include individuals who would be considered part of the workforce, such as employees, independent contractors, and other persons whose work performance is under the direct purview of the Companies’  business practices. 

Definitions: None.

Policy

  1. The goal of providing patients their rights and responsibilities is to assure that all patients (and their families or representatives, as applicable) understand their rights and responsibilities and all team members understand and treat each patient with respect and dignity. 
  2. By recognizing and respecting the rights of each patient and by conducting business in an ethical manner, we believe we can improve care, treatment, services, and outcomes. 
  3. Patients are provided access to patient rights and responsibilities, which includes the patient code of conduct, as posted on Rula’s website. At the time of entry into services, patients acknowledge understanding of their rights and responsibilities.  
  4. Patient’s rights and responsibilities are contained within Attachment A of this policy and are available for viewing any time in the patient help center, or shared separately upon patient or provider request. 

Attachments: 

A: None.

Updated

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